Privacy Policy

Last updated: October 2026

This policy explains what information On Call Plumbing collects when you use this website, and how we use it. We keep it simple and only collect what we need to help you.

Information you give us

When you request a callback, we collect the details you type into the form — your name, phone number, suburb and the type of plumbing help you need. We use these details only to contact you about your enquiry and to arrange the work.

When you call us

The phone number shown on this page is a call-tracking number. When you call, we record which advert or page sent you to us, along with the call time and duration, so we know our advertising is working. We do not sell your number or use it for anything other than responding to your enquiry.

Website analytics

We use Google’s analytics and advertising tools, which place cookies in your browser to measure how people find and use this page. This helps us understand which adverts bring in genuine enquiries. You can block or delete cookies in your browser settings at any time.

How long we keep it

We keep your enquiry details only as long as we need them to help you and to meet our record-keeping obligations, then we remove them.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do that, contact us using the phone details on our main page.

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